Policies

Warranty Policy:

At Creativity Curated, we stand firmly behind the quality and craftsmanship of our products. We offer a 30 day warranty on all purchases, starting from the date of delivery. This warranty covers any defects in materials or workmanship and ensures that you receive a product that meets our highest standards.

If you encounter any issues with your purchase during the warranty period, please contact our customer support team. We will be more than happy to assist you with a repair, replacement, or refund, based on the nature of the issue.

Please note that this warranty does not cover damages resulting from misuse, accidents, or normal wear and tear. To ensure your warranty remains valid, please retain your proof of purchase and follow the care instructions provided with your product.

Shipping Policy:

We strive to ensure a smooth and efficient shipping process for all orders placed with Creativity Curated. Once your order is processed, please allow 1-7 business days for handling and packing.

Shipping times may vary depending on your location and the shipping method selected at checkout. Please be aware that delivery times may take up to or exceed 14 from the date of shipment.

For international orders, additional customs and import duties may apply, and customers are responsible for any associated fees.

Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor the status of your delivery.

Please note that while we strive to meet estimated delivery dates, occasional delays may occur due to unforeseen circumstances or factors beyond our control.

Customer Satisfaction Policy:

Your satisfaction is our top priority at Creativity Curated. We are committed to providing you with exceptional products and services.

If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team within 30 from the date of delivery. We will work with you to address any concerns and find a suitable solution, which may include a replacement, exchange, or refund.

In the event of a return, please ensure that the product is in its original condition and packaging, with all accessories included. Please note that return shipping costs may apply, and the customer is responsible for ensuring the safe return of the product.

We value your feedback and are constantly striving to improve our products and services. Your input is crucial in helping us deliver the best possible experience to our customers.